Cancellation & Refunds
Cancellation Terms
we strive to maintain transparency and fairness in all customer interactions. This Cancellation & Refund Policy outlines the terms applicable to booking cancellations, payment refunds, and related requests concerning residential units offered through this website.
Booking Cancellation
A customer may request cancellation of a booking by submitting a written request through the official communication channels provided by the developer. Cancellation requests will be processed in accordance with the terms and conditions mentioned in the booking application form, allotment letter, agreement for sale, and applicable laws and regulations.
Refund Eligibility
Refund eligibility depends upon the stage of the transaction, the nature of the booking, and the contractual terms agreed upon at the time of booking. Any refund, if applicable, shall be subject to:
- Verification of payment records.
- Compliance with booking and allotment conditions.
- Applicable administrative, processing, or cancellation charges.
- Deductions as specified in the executed agreements and relevant project documentation.
Processing of Refunds
Where a refund is approved, the amount shall be processed through the original mode of payment or any other approved banking method.
Refund timelines may vary depending on:
- Verification procedures.
- Banking processes.
- Documentation requirements.
- Applicable regulatory compliances.
Customers will be informed regarding the status of their refund request through the contact details provided during the booking process.
Non-Refundable Charges
Certain charges may be non-refundable, including but not limited to:
- Application processing fees.
- Administrative charges.
- Government taxes, duties, or statutory charges already paid to authorities.
- Any other charges expressly stated as non-refundable in the booking or sale documentation.
Project-Specific Terms
The cancellation and refund provisions applicable to a particular unit may vary based on:
- The booking plan selected.
- Payment schedule.
- Promotional offers or schemes.
- Terms agreed upon in the booking application and sale documents.
In the event of any inconsistency, the executed contractual documents shall prevail over this general website policy.
